FREQUENTLY ASKED QUESTIONS

Sizing

All of our products are printed on the highest quality American Apparel products available.  Below is an approximate sizing chart.  Generally our items feature a trendy or tighter fit, so purchase a size larger if you like a baggy fit.

SIZING GUIDE (All sizes are approximate)
Women's T-shirts and Tanks
  S M L XL  
Size 0-2 4-6 8-10 12-14  
Chest (inches) 30-32 32-34 36-38 40-42  
Waist (inches 25-26 27-28 30-32 33-35  
Men's/Unisex T-Shirts, Polo’s, and Hoodies
  S M L XL XXL
Chest (inches) 34-36 38-40 42-44 46-48 50-52
Waist (inches) 30-32 32-33 33-34 36-38 44-48

Returns/Exchanges

Any returns/exchanges must be made within 30 days of the purchase date. The returned /exchanged item must be unworn and unwashed.

Shipping Policies

Our current order processing time is 1-2 business days for in-stock merchandise. Multiple items may ship in separate packages. For backordered items, orders begin processing as soon as the backordered item is returned to stock. You can expect your order to ship 1-2 business days after the backordered item is returned to stock. You will be notified if your order contains a backordered item.

Currently, we ship only through USPS. If you would like to arrange an alternative shipping method, please contact us at customerservice@nuvemclothing.com.

For international orders/shipping, please contact us before ordering.

We want to ensure that your order is shipped to you as quickly as possible. If you believe that your order has experienced a delay in shipment which exceeds the normal processing and shipment time, please let us know by contacting us at customerservice@nuvemclothing.com.

Privacy Policy

Nuvem Clothing is committed to respecting the privacy and security of your personal information. By using this website, you consent to our Privacy Policy. For questions or concerns, please email us or contact us at customerservice@nuvemclothing.com.

When you place an order, we collect and store some or all of the following information that you provide: name, billing address, shipping address, email address, telephone number, credit card number and expiration date. This information is used to provide the products and services that you have ordered or requested, to process and ship orders, to send order and shipping confirmations and to provide customer service.

We do not share with others, or sell or rent to others, any personal information that you provide to us through this Web site except with your consent or as described in this Privacy Policy. 


We engage third parties to perform services in connection with the operation of our business. Examples of these services include payment processing and authorization, fraud protection and credit risk reduction, order fulfillment and shipping, marketing and promotional material distribution. We provide personal information to these third parties, but we authorize them to use this information only in connection with the services they perform.

We may release personal information if we believe in good faith that: the law or legal process requires it; we have received a valid administrative request from a law enforcement agency; or such release is necessary to protect the rights, property or safety of Nuvem Clothing, or any of our respective affiliates, business partners, customers or others.

If we make any material changes to this Privacy Policy, we will post a notice on this Web site notifying users of the changes. In some cases, we also may send an email notifying users of the changes. You should check this Web site periodically to see if any recent changes to this Privacy Policy have occurred.

 
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